BPO Customers can rests assured that their interests are always Top of Mind!
Dashboard – Enabling the Hotel’s Operations Staff
Whether at the NOC or on the go, the Operations Staff is connected and can view the same fault information as the NOC engineer in real time.
High Level View
Low level view of Floor Plan
Drilling Down – In this instance, the monitoring platform has detected a fault in the receiver on Exercise Bike II in the Hotel’s Gym.
Key Benefits
Improve the Guest Experience by proactively monitoring and resolving any issues with Guest centric services such as Wifi, Telephones, and TVs.
Enables Hotel staff to proactively engage Guest before the issue is detected and offer them a coupon or other service on property while technicians resolve the issue.
Empowers IT resources to resolve issues swiftly. The dashboard directs them to the exact location where the fault has been detected on property.
C&W US 
