Hospitality Monitoring

Pro-Active Monitoring with the Guest Experience in mind.

C&W Artrac Monitoring Platform. 

Pro-Active Monitoring with the Guest Experience in mind.

BPO’s Integrated Technology Partner

Reliable Network Services + Implementation Experts + Proactive Monitoring + System Management

BPO Customers can rests assured that their interests are always Top of Mind!

Dashboard – Enabling the Hotel’s Operations Staff

Whether at the NOC or on the go, the Operations Staff is connected and can view the same fault information as the NOC engineer  in real time.

High Level View


Low level view of Floor Plan


Drilling Down – In this instance, the monitoring platform has detected a fault in the receiver on Exercise Bike II in the Hotel’s Gym.

Key Benefits

  • Improve the Guest Experience by proactively monitoring and resolving any issues with Guest centric services such as Wifi, Telephones, and TVs.​
  • Enables Hotel staff to proactively engage Guest before the issue is detected and offer them a coupon or other service on property while technicians resolve the issue.​
  • Empowers IT resources to resolve issues swiftly. The dashboard directs them to the exact location where the fault has been detected on property.​
  • Improves Operational Efficiency

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