We are here to support you in this challenging time, we understand every company have their own connectivity and collaboration goals and issues during the COVID-19 crisis, that’s why we offer you customize solutions to keep moving forward your business.

Our collaboration solutions support your remote work needs to keep your employees communicated. We offer hosted, multimedia conferencing solutions, easy to use, and high quality voice and video, which includes features like screen share and video/call recording.

Conferencing On Demand

What is?
Transform remote meetings into a real professional experience with this premium Audio-Conferencing service, that enables multiparticipant meetings. Forget bad experience, confusions or delay, with Conference on Demand of C&W Business. It is provisioned as a Pay-As-You-Go service and billed by the minute. No contracts or long-term commitment. Desktop and Mobile Apps are available free of charge.

What value brings?
Keep in touch with your clients and collaborators remotely, promote client engagement and drive better business outcomes. Your clients will feel as if you are there with them.

Key Features

  • No downloads for your guests
  • Click the join link for calls in your phone
  • Up to 150 participants
  • No codes and disruptive noise
  • Screen Share & Video (On-demand)

MyUC

What is?
Keep in touch with this featured Audio / Video / Web Collaboration service optimized for multimedia and multipoint video conferencing experiences. MyUC (Accession Meeting) is offered as a subscription service for Named users and is billed monthly. Desktop and Mobile App are available free of charge.

What value brings?
As a Cloud Based solution, you will connect all the features and functionality of a complete PBX from anywhere, with fraud and abuse protection for your security. Since short codes and music on hold, to ACD and call recording, this solution will bring you the best performance while working remotely.

Key Features

  • Crystal clear voice and video call quality
  • Ideal for any size organization
  • No capital expenditure, finance or depreciation of expensive equipment
  • Active monitoring & remote management of your own on-site equipment
  • Platform and network redundancy (voice and LAN wiring can be shared)

Access quickly to a state of the art infrastructure in remote work situations, while having the ongoing support of it. With our solutions your business will make best use of available bandwidth, eliminate upfront cost and reduce TCO, reduce configuration time and provisioning and ensure performance of critical applications.

C&W Virtual Data Center (VDC)

What is?
Manage your IT resources in the cloud with our C&W Virtual Data Center, according what your business needs when you are in a remote way. It is a Cloud Based solution for a fast deploy of your resources, in a safe and trust way, using exactly what you require.

What value brings?
C&W Virtual Data Center is designed to support the processes and loads of everyday, with all the quality and capacity you need when you are remotely. You will control the expenses and detect where you spend more money.

Key Features

  • Total control of your datacenter via internet
  • Intuitive portal to manage your IT resources
  • No extra-charges within your Virtual Data Center limits
  • No extra costs for onsite IT (electricity, datacenter space, etc.)

X86 as a Service

What is?
Manage and connect different processes of your Windows or Linux operative systems with X86, a C&W Managed Virtual Server at our Data Center, preloaded with VPN and remote access configurations, to connect and adapt all the processes you require.

What value brings?
Satisfy your business needs while remotely with the flexibility X86 bring you, customize the services, architectures and models to support you operation and digital transformation.

Key Features

  • Increase speed to meet business needs
  • Low total cost of ownership (TCO)
  • No initial investment to have infrastructure
  • Reduce costs and times (supply, configuration, licensing, support)
  • Save on training and hiring specialized IT staff

Backup & Tracking

What is?
Recover your value information from mobile or onsite devices, according to your needs, with C&W Easy Backup. Manage the backups from your employees devices and centralize the information with a web console.

What value brings?
It is an efficient and easy solution to never lose information and recover it wherever you are, for remote work situations, in the midst of crisis or any other circumstances. Keep it save in the cloud and create copies as you need. It is also available for backup servers.

Key Features

  • Specialized portal for self-management of backup configuration
  • Easy copy and recovery automatization
  • Reduce costs of licensing and support
  • Guarantee contract for high level service

Information and connections of the business are the most important for your company, our security solutions assure keep it safe while working remotely. Add the solutions you want to request for your business, if you are existing customer which have managed services (firewall) we can deploy very fast our VPN Secure Access solution.

VPN Remote Connection

What is?
Stay connected securely with the tools C&W provides and access to internal applications just as if you and your employees are in the office. Remote access via VPN is included with this three C&W solutions, please ask for this upgrade: Managed DIA (only 2 users), Basic Threat Management, and Advanced Threat Management.

What value brings?
The VPN feature included in several C&W Solutions for remote access internal applications, quickly provide a secure connection, ensuring all data between the head office and the remote location remains private, and allows you create profiles to easily manage the access level of each remote user who has to corporate resources.

Key Features

  • Secure access to internal communication and business apps, from anywhere
  • Define different levels of access and permissions for each user
  • C&W provides 24×7 monitoring and support via our Operation Centers, that way you can focus on the core business.
  • Only C&W offers you a comprehensive and binding Service Level Agreement

More than ever, you need your employees can communicate with your clients, providers and more. Keep them connected with our mobile solutions. Add the solutions you want to request for your business.

Mobile Plan Solution

What is?
The fastest network will help to never lose communications while working remotely. We bring you a set of tools and processes to keep your business connected, such as plans, devices, applications, access options, and corporate policies.

What value brings?
Our technology will let you and your employees contact your customers with faster data, maintain clean calls with high-definition digital voice, shared plans, conferences on your phone, and more.

Key Features

  • The fastest and most reliable network
  • 4G and LTE networks
  • Last generation mobile devices

Mobile SMS Solution

What is?
Engage your customer base sending SMS in any time with this solution, which will allow to have a Direct Marketing Connection.

What value brings?
Our platform will allow using SMS as part of the journey of your clients. We can help you to identify the need in which our network and platform will use all the mobility services to make your customer’s life easier.

Key Features

  • Send SMS messages to mobile subscribers in mass and create interactive campaigns.
  • Programmed SMS using API or SMPP to integrate with existing APPs.
  • You can use them as second factor of authentication for users using their mobiles.

CUSTOMIZE YOUR SOLUTIONS

Frequently Asked Questions

We’re here to help. Take a quick look at some of the most common questions and answers.


Colaboración entre empleados

Conferencias por demanda

Esta solución será instalada y provista por el equipo SID VOICE.

MyUC

Esta solución será instalada y provista por el equipo SID VOICE.
Recibirá una factura mensual con el costo de la solución.
El costo de la solución es aproximadamente de $25, por usuario.
El tiempo estimado para la instalación de la solución es de 2 y 4 días, dependiendo del número de usuarios.
Solicítelo a través de su ejecutivo de cuenta, o contáctenos por medio del formulario online.

Employee Colaboration

Conferencing On Demand

This solution will be installed and provided by the SID VOICE Team.
You will receive a monthly bill based on the traffic consumption.
No monthly fees, pay for the real use of the solution.
The estimated time for the solution installation is 24 hours.
Request through the application form.

MyUC

This solution will be installed and provided by the SID VOICE Team.
You will receive a monthly bill with the cost of the solution.
The solution costs approximately $25 per user.
The estimated time for the solution installation is 2 and 4 days, depending on the number of users.
Request through the application form.

IT Infraestructure

C&W Virtual Data Center (VDC)

Through our C&W Cloud Management Portal, you will obtain your user and password. Once there you could handle, create, adjust or destroy all the virtual machines you need.
We deliver the invoice when the project is ready with all the components and services you used, and after its reception, you have 30 days to pay.
Our Virtual Data Center starter kit includes: 1 Public IP, 2 virtual CPUs, 16GB RAM memory and 500GB of data storage. The cost depends on the negotiation you achieve with you account manager.
The estimated time for the solution installation is 48 hours, after we receive the order.
Request through an Account Manager, contact us via the application form.

X86 as a Service

After we assign you an Account Manager, we define a project plan for your business and then, the solution implementation. Later we do tests and finally you sign a costumer acceptance letter.
We deliver the invoice when the project is ready with all the components and services you used, and after its reception, you have 30 days to pay.
The cost of the solution will depende on the size of the virtual machine you need for your business.
The estimated time for the solution installation is 2 to 5 days if site has everything, from receive order. Implementations of Infrastructure as a Service depend on the site. Up to 20 virtual machines, implementation is estimated in 20 days. For implementations larger than this, implementation can take longer.* *IMPORTANT: DEDICATED Infrastructures of IBM Power or x86 take longer to implement due to shipping of servers from vendors.
Request through an Account Manager, contact us via the application form.

Backup & Tracking

Selection of the backup components and installation via web, through an executable file. Once installed, you can do a backup immediately.
We deliver the invoice when the project is ready with all the components and services you used, and after its reception, you have 30 days to pay.
Pay for the real use of the solution. C&W Easy Backup will be priced based on total consumed backup storage (uncompressed).
The estimated time for the solution installation is 24 Hours, from receive order.
Request through an Account Manager, contact us via the application form.

Secure Connectivity

VPN Remote Connection

This feature can be activated customers who have Managed DIA, Basic Threat Management o Advanced Threat Management. *All opportunities (Excluding Managed DIA only) require sales engineering and CSC validation to ensure the expected service quality is delivered.
You will receive a monthly bill if there any additional cost, depend on users number and the C&W Solution you already have.
  • The VPN feature is free for Threat Management Customers
  • Managed DIA customers are limited to 2 VPN users. To support additional users, customers will need to consider Basic Threat Management or Advanced Threat Management Solution
  • You may need a firewall upgrade according to the amount of users you want to connect, consult with us when you receive our call.
The estimated time for the solution installation could take less than 48 hours, for a standard request.
Request through the form above and we will contact you, or contact our Customer Service Center.

Stay Connected

Mobile Plan Solution

Depends on your choice you will receive a SIM and device to start use them immediately.
You will receive a monthly bill with the cost of the solution.
Depends on the device and plan of your choice.
The solution activation can vary in every country.
Request through an Account Manager, contact us via the application form.

Mobile SMS Solution

This solution provision is remotely in a web platform, you will have access easily to it.

You will receive a monthly bill with the cost of the solution.
Usually charge per number of messages per bulk, but it also depends on the market.
The estimated time for the solution installation is 48 hours, with basic configuration.
Request through an Account Manager, contact us via the application form.

Build Your Solution

Let's Connect!