We’re standing behind you during this challenging time. And because we understand that each business has its own connectivity and collaboration needs, we’re offering customized solutions to keep your business moving forward during the COVID-19 crisis.

Our collaboration solutions give you everything you need to work remotely, keeping you and your team connected. We offer hosted multimedia conferencing solutions – easy to use, with high quality voice and video including features like screen share, plus video and call recording.

Conferencing On Demand

Conferencing on Demand powered by LoopUp, is premium remote meeting experience that combines high-quality audio conferencing with one-click screen sharing & video in an intuitive, streamlined web-interface. For too long, businesses have had to choose between the potential of collaboration software and the simplicity and reliability of traditional audio conferencing. CoD combines the best of both worlds, transforming your important business meetings.

Benefits for your business
Whether working from the office or at home, we make enterprise communication more efficient, accessible, and secure with hassle-free deployment, enterprise-grade security and scalability. Users have access to a range of features and benefits which make all your conference calls simple, seamless and secure; regardless of where they work.

At a glance
  • Audio quality first – every leg, every call ! separate Audio & Video channels
  • Interconnected over the our voice network
  • Inclusive Screen Share & Video
  • Configured for the Region with Localised and 1800 toll-free numbers
  • Supports up to 150 participants per call
  • No Contract – pay-per-use, or monthly value bundle option.

MyUC

Keep your business running with MyUC accession meeting – a full featured collaboration tool that’s ideal for video conferencing and sharing content. MyUC accession meeting is offered as a subscription service for named users and is billed monthly. Accessible via desktop and mobile apps.

Benefits for your business
As a cloud-based solution, you’ll benefit from features and functionality of a complete PBX, wherever you are. As well as enabling you to work and collaborate remotely, you’ll be able to set menu codes, hold music and set up an answering service.

At a glance
  • Ideal for any size business
  • Cloud-based, keeping costs down
  • Active monitoring & remote management of your on-site equipment
  • Fraud and abuse protection
  • Integrated voice and data networks to avoid down time

We know that working remotely requires strong infrastructure. Our state of the art IT infrastructure and solutions give you that and more, allowing your business to make efficient use of bandwidth, reduce costs and set up time, and ensures all your critical applications run smoothly.

C&W Virtual Data Center (VDC)

Manage your IT resources in the cloud with our Virtual Data Center, tailored to your remote business needs. This cloud-based solution helps deploy resources quickly, in a safe and reliable way, using only what you need.

Benefits for your business
Our Virtual Data Center is designed to handle every-day needs, with the bandwidth you need when working remotely. You’ll be able to easily manage your usage, meaning you never spend more than you need.

At a glance
  • Control your data center online
  • Easy-to-use portal to manage your IT resources
  • No extra charges within your Virtual Data Center limits
  • No extra costs for on-site IT (electricity, datacenter space, etc.)

X86 as a Service

Manage and connect processes from your Windows or Linux operating systems with X86, a managed virtual server at our data center, preloaded with VPN and remote access configurations, so you can connect and customize based on the needs of your business.

Benefits for your business
With the flexibility of X86, you can continue to keep your business running safely when working remotely. Customize this virtual server to support your needs and the digital transformation of your business.

At a glance
  • Increase speed to meet business needs
  • Managed virtually to minimise your costs
  • No initial investment to install infrastructure
  • Save on training and hiring specialized IT staff

Backup & Tracking

Back up valuable information from your mobile or online applications, with Easy Backup from C&W Business. You’ll also be able to manage data backups for your employees, stored and managed via an easy-to-use web-based app.

Benefits for your business
Never lose important information with a simple and efficient tool that lets you safely access your information, wherever you are. You’re safe in the knowledge that your data is always secure in the cloud, with the ability to access and recover information anytime.

At a glance
  • Specialized portal to easily manage your data backups
  • Easy to recover
  • Reduce costs of licensing and support

We know how important it is to keep your data secure, especially when working remotely. Our secure connectivity solutions enable your business to operate securely, wherever you may be working.

VPN Remote Connection

You can work remotely safe in the knowledge your information is as secure as it is working in the office, with VPN remote access. Our VPN solution means you can access all the essential internal apps your team needs to work effectively. This feature comes with our Managed Dedicated Internet Access, Basic Threat Management and Advanced Threat Management solutions.

Benefits for your business
This VPN feature – included with three of our security solutions – provides a secure connection that enables remote access to internal applications, ensuring all data between your company and your employee’s location remains private. And it allows you to create profiles to easily manage the access level of your employees.

At a glance
  • Secure access to internal apps, wherever you are
  • Define different levels of access and permissions for each user
  • 24/7 monitoring and support via our operation centers, so you can focus on running your business

Staying in touch with your team, your clients and your supplies is now more important than ever before. Keep them connected by choosing the mobile solutions that drive your business.

Mobile Plan Solution

Our region-wide network is the backbone that keeps your business going and growing. With mobile plans, devices, applications, access options and corporate policies, you’ll ever miss an opportunity on the go.

Benefits for your business
Whether in the office or on the go, your team is just a call away with our mobile plans. Business data allowances, crystal clear calls, shared plans, conferences and more keep your business moving.

At a glance
  • The fastest and most reliable network
  • 4G and LTE capability
  • Latest generation devices

Mobile SMS Solution

Engage your customer base quickly and easy by sending an SMS via our Mobile SMS solution.

Benefits for your business
We’ll work in partnership with you to identify how our SMS solution can help you deepen your relationships with your customers through quick and easy communicaton updates.

At a glance
  • Send bulk SMS messages to mobile subscribers and create interactive campaigns
  • Programmed SMS using API or SMPP to integrate with existing apps
  • Can be used as the second factor of authentication for mobile users

Frequently Asked Questions

We’re here to help. Take a quick look at some of the most common questions and answers.

Conferencing On Demand

This solution will be installed and provided by the service implementation and delivery team.
You will receive a monthly bill based on the traffic consumption.
No monthly fees, pay for the real use of the solution.
The estimated time for the solution installation is 24 hours.
Request through the application form.

MyUC

This solution will be installed and provided by the service implementation and delivery team.
You will receive a monthly bill with the cost of the solution.
The solution costs approximately $25 per user.
The estimated time for the solution installation is 2 and 4 days, depending on the number of users.
Request through the application form.

C&W Virtual Data Center (VDC)

Through our C&W Cloud Management Portal, you will obtain your user and password. Once there you could handle, create, adjust or destroy all the virtual machines you need.
We deliver the invoice when the project is ready with all the components and services you used, and after its reception, you have 30 days to pay.
Our Virtual Data Center starter kit includes: 1 Public IP, 2 virtual CPUs, 16GB RAM memory and 500GB of data storage. The cost depends on the negotiation you achieve with you account manager.
The estimated time for the solution installation is 48 hours, after we receive the order.
Request through an Account Manager, contact us via the application form.

X86 as a Service

After we assign you an Account Manager, we define a project plan for your business and then, the solution implementation. Later we do tests and finally you sign a costumer acceptance letter.
We deliver the invoice when the project is ready with all the components and services you used, and after its reception, you have 30 days to pay.
The cost of the solution will depende on the size of the virtual machine you need for your business.
The estimated time for the solution installation is 2 to 5 days if site has everything, from receive order. Implementations of Infrastructure as a Service depend on the site. Up to 20 virtual machines, implementation is estimated in 20 days. For implementations larger than this, implementation can take longer.* *IMPORTANT: DEDICATED Infrastructures of IBM Power or x86 take longer to implement due to shipping of servers from vendors.
Request through an Account Manager, contact us via the application form.

Backup & Tracking

Selection of the backup components and installation via web, through an executable file. Once installed, you can do a backup immediately.
We deliver the invoice when the project is ready with all the components and services you used, and after its reception, you have 30 days to pay.
Pay for the real use of the solution. C&W Easy Backup will be priced based on total consumed backup storage (uncompressed).
The estimated time for the solution installation is 24 Hours, from receive order.
Request through an Account Manager, contact us via the application form.

VPN Remote Connection

This feature can be activated by customers who have Managed Dedicated Internet Access, Basic Threat Management o Advanced Threat Management. *All opportunities (Excluding Managed Dedicated Internet Access only) require sales engineering and customer service center validation to ensure the expected service quality is delivered.
You will receive a monthly bill if there any additional cost, depend on users number and the C&W Solution you already have.
  • The VPN feature is free for Threat Management Customers
  • Managed Dedicated Internet Access customers are limited to 2 VPN users. To support additional users, customers will need to consider Basic Threat Management or Advanced Threat Management Solution
  • You may need a firewall upgrade according to the amount of users you want to connect, consult with us when you receive our call.
The estimated time for the solution installation could take less than 48 hours, for a standard request.
Request through the form above and we will contact you, or contact our Customer Service Center.

Mobile Plan Solution

Depends on your choice you will receive a SIM and device to start use them immediately.
You will receive a monthly bill with the cost of the solution.
Depends on the device and plan of your choice.
The solution activation can vary in every country.
Request through an Account Manager, contact us via the application form.

Mobile SMS Solution

This solution provision is remotely in a web platform, you will have access easily to it.
You will receive a monthly bill with the cost of the solution.
Usually charge per number of messages per bulk, but it also depends on the market.
The estimated time for the solution installation is 48 hours, with basic configuration.
Request through an Account Manager, contact us via the application form.
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