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Hosted Collaboration Solution (HCS) On Demand

C&W Business’ Hosted Collaboration Solution (HCS) on Demand, powered by Cisco, is a managed collaboration service with full Voice over IP capabilities plus Presence & IM, Mobility and optional services, such as Video, Web Conferencing and Contact Center Services.

With C&W Business HCS On Demand, you won’t have to worry about burdening your IT staff and you will only pay for what you need; with no upfront costs whatsoever. It’s an excellent way to accelerate innovation and increase business productivity.

HCS On Demand is secure, offers great SLA’s, and it’s supported by a business-class infrastructure and a certified team.

Products and Services

Voice & Video

  • Unified Communications Manager
  • Unified IP Phones
  • Jabber

Voicemail & Integrated Messaging

  • Unity Connection

Instant Messaging & Presence

  • Unified Presence
  • Jabber

Mobility Services

  • Unified Mobility
  • Mobile Clients
  • IMS Integration

Meetings

  • WebEx Meeting Center

Customer Collaboration

  • Contact Center (CCaaS)

TelePresence

  • TelePresence (TPaaS/VMR)

Multi-Modal Collaboration

  • Visual Voicemail
  • Corporate Directory Search
  • Content Sharing
  • Presence & Instant Messaging
  • Video Call
  • Single Number Reach
  • Multiparty Conference

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